A major organizational restructuring at a defense firm created seven
new operational centers that needed to integrate and mature rapidly in
order to improve service levels to serve customers.
Global Aperture collaborated with business center leadership to design
a shared, 10-element model for business maturity, identified targets for
further commonality and integration, and conducted a series of multi-day
events designed to build a focused set of implementation plans to accelerate
operational center readiness.
As a result, each business area has applied the maturity model to its
planning, identified detailed implementation plans, and set aggressive
customer service level targets for achievement within two quarters.
Developing a strong, effective strategy is critical for the success of your organization. We work with you, your team, and key stakeholders to help craft a strategy that is focused, measurable, and effective.
Core components of our strategy approach include:
Global Aperture’s strategy services provide clarity to your future goals, and help you and your team focus on priorities so that you can achieve success quickly.